Privacy Policy

At IVR Converter, the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information collected and recorded by IVR Converter and how we use it.


1. Client-Side Data Processing & HIPAA Privacy

IVR Converter operates as a client-side web utility. When you enter Medicare IDs, MBIs (Medicare Beneficiary Identifiers), PTANs, or Member Names into our conversion tool:

  • All conversion algorithms run locally inside your web browser using JavaScript.
  • No Protected Health Information (PHI) or beneficiary data is transmitted to, stored on, or saved to our servers.
  • We do not record, log, or track inputs entered into the conversion field.

2. Log Files

Like most standard web servers, IVR Converter follows standard logging procedures. These files log visitors when they visit websites. The information collected includes:

  • Internet Protocol (IP) addresses
  • Browser type and Internet Service Provider (ISP)
  • Date and time stamp & referring/exit pages
  • Number of clicks for analyzing trends and administering the site

This information is not linked to any information that is personally identifiable.


3. Cookies and Web Beacons

IVR Converter uses ‘cookies’ to store information about visitors’ preferences, optimize user experience, and customize web page content based on visitors’ browser type or other information.


4. Google DoubleClick DART Cookie & Third-Party Advertising

Google is a third-party vendor on our site. It uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to ivrconverter.com and other sites on the internet.

  • Visitors may opt out of the use of DART cookies by visiting the Google Ad and Content Network Privacy Policy.
  • Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on IVR Converter. They automatically receive your IP address when this occurs.

IVR Converter has no access to or control over cookies used by third-party advertisers.


5. Third-Party Privacy Policies

IVR Converter’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers (such as Google AdSense and Google Analytics) for more detailed information.


6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have the right to request that a business disclose the categories and specific pieces of personal data collected, or request deletion of personal data. We do not sell personal information.


7. GDPR Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: Access, Rectification, Erasure, Restrict Processing, Object to Processing, and Data Portability.


8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.